We exist because buying a production line from China should not cost an African manufacturer a year of headaches.

CISH — China Industrial Service Hub — is a Johannesburg-based industrial engineering and delivery company. We design, source, build, install, and maintain production lines for manufacturers across Africa, with one commercial and technical accountability structure from supplier selection to field support.

The gap we fill

The options most manufacturers face — and why none of them are good.

Option A — Buy direct from a Chinese supplier

Cheap on paper. Expensive in reality. Language, specification, contract risk, freight, customs, and after-sales all sit with you. You discover the gaps after the deposit is paid.

Option B — Buy through a generic agent or trading company

Smooth on the front end. Hollow on the back end. The agent's incentive is the deal, not the running line. When something breaks, they don't have engineers.

Option C — Buy from a European OEM

Excellent engineering. Frequently over-spec'd for your throughput and priced for a European factory's economics. Service still depends on a flight from Hamburg.

Option D — CISH

A single Principal Contract Signatory with engineering on both ends. Your contract is with CISH South Africa — not with the Chinese supplier. We carry the supplier risk. One contract replaces the need for a separate freight forwarder, customs broker, and installation contractor. One project lead. Spares in Johannesburg. Engineers who live where you live. No disappearing in year two.

Who we are built for

The clients who usually get the most value from CISH.

Manufacturers buying from China for the first time

Teams that understand the opportunity, but do not want to learn hard project lessons through deposits, missed FATs, and weak after-sales support.

Operators who need one accountable partner

Businesses that do not want to manage separate contractors for sourcing, controls, installation, and support when one integrated delivery structure would reduce risk.

Factories expanding under real operating pressure

Plants adding capacity, replacing aging equipment, or entering a new line category where time-to-stable-output matters as much as purchase price.

Clients who care about long-tail support

Manufacturers who know the project is not over when the machine ships, and who want field engineering, spares, and upgrade support to exist after the first year.

Our team

The people behind CISH.

Frank Guo

Technical Strategy Expert

20+ years in hardware and software design. Expert in IoT, smart hardware, and industrial systems.

Gary Mumford

Systems Architect

30+ years in electronics and software design. Specialises in IoT system architecture.

Alice Lee

Procurement & Logistics Manager

11+ years managing global supply chain. Mandarin-native. Runs all China-side supplier relationships.

Mosa Lebombo

Industrial Automation Specialist

Qualified Millwright. N Diploma in Electrical Engineering. Certified Siemens Programmer. 10+ years in ceramic manufacturing and mining automation.

What makes us different — concretely

Not taglines. Specifics.

1

We sign as the Principal Contract Signatory — not as an agent

CISH is the entity you can hold accountable. Your contract is with CISH South Africa. We sign with the Chinese supplier separately and carry that risk — it does not pass through to you. This is not an introduction or a referral. It is a delivery contract with a South African legal entity.

2

One team across two continents

Our China office handles audits, FATs, and drawings in Mandarin. Our SA office handles PM, design review, installation, and service in English. Same project lead from kickoff to year-five service.

3

Engineers live in South Africa

Commissioning, breakdowns, and upgrades done by engineers who can be on your floor in 24–72 hours — not flying in from Shanghai.

4

An engineering company, not a trading company

We design lines. We write PLC code. We commission processes. We are accountable for outcomes, not just deliveries.

5

Long-tail commitment, by design

We price for a 10-year relationship. We are still on the phone in year eleven. Our peers price for the deal — and that's why they disappear in year two.

What we believe

Not slogans. Things we have seen go wrong and organised ourselves to prevent.

These are the operating beliefs behind how we scope projects, choose suppliers, and stay involved after commissioning.

A line that arrives on time but never reaches throughput is a failed project.

Documentation in a language your team can't read is not documentation.

Buying the cheapest machine is almost always the most expensive choice.

An OEE dashboard nobody looks at is theatre.

A maintenance contract that always invoices and never visits is theft.

A supplier who won't visit your site after the warranty year is not a supplier.

Questions buyers ask

What manufacturers want to know before they work with us.

CISH designs, sources, builds, installs, and maintains complete production lines for manufacturers across Africa. We work as a single accountable partner — which means one contract, one project lead, and engineering presence on both the China supply side and the Africa installation side. We cover five engagement models: turnkey delivery, China procurement and sourcing support, hybrid local and imported builds, line upgrade and digitalisation, and commissioning and maintenance.
Yes. CISH is headquartered in Douglasdale, Johannesburg, with field engineers based in South Africa who can be on a client floor in 24–72 hours. We also have a China-side presence for supplier audits, FAT representation, and drawings review — the same team, not a referral network.
Food and beverage, building materials, plastics and packaging, metal fabrication, and agricultural processing across Southern, East, and West Africa. The common thread is production lines that involve China-sourced equipment, local integration, and after-sales support from a team that stays reachable.
A trading company's incentive ends at the deal. CISH signs the contract with you as the accountable delivery party — not a broker or introducer. We carry the supplier risk in a turnkey engagement, we have engineers who commission and maintain the line, and we have spares in Johannesburg. The difference shows up most clearly in year two, when most agents have moved on.
Our turnkey and procurement projects typically run from USD 150 000 to USD 3 million in equipment value, though the right engagement depends more on scope complexity than budget alone. Smaller digitalisation and retrofit work starts from around ZAR 150 000. The best way to check fit is a 30-minute feasibility call.
No. Our China network is a sourcing advantage, not a constraint. Some projects are best served by hybrid delivery — Chinese specialist machinery for the precision elements, local fabrication for the structural and bulk-handling elements. In some cases European or local-only equipment is the right answer, and we will say so.
How to choose a delivery partner →
Published insight

From our engineering team.

Want to talk about a real project?

A short call is usually enough to tell whether your project needs sourcing help, hybrid design, turnkey delivery, or just a reality check before you commit budget.