Commissioning is where many production line projects either become operational successes or expensive frustrations. CISH supports manufacturers with the on-site checks, startup work, operator handover, maintenance planning, and ongoing technical support needed to turn installed equipment into stable production capacity.
Manufacturers that need a controlled ramp-up with proper checks, training, and stabilisation rather than a rushed handover.
Plants dealing with repeat stoppages, weak operator confidence, or recurring faults that were never properly closed out after the original install.
Operations that need practical support for line ownership, maintenance discipline, and troubleshooting without permanently expanding headcount.
Factories where the original supplier no longer supports the equipment, or where different OEM packages need one field team to coordinate them.
On-site support for a specific event: commissioning a line you bought from someone else, debugging an intermittent fault, recovering after an unplanned shutdown, or training a new shift team.
1–4 weeks on site. Fixed-fee quote against a defined scope.
Quarterly or monthly preventive maintenance visits. OEM schedules followed where they exist, written where they don't. Includes a written condition report and a 12-month spares forecast.
Annual, renewable. From ZAR 180 000 / year per line.
Scheduled maintenance + spares management + 24/7 remote support + committed on-site response time. Used by clients who have removed their in-house engineering function or who treat CISH as that function.
Annual, renewable. From ZAR 800 000 / year for a small multi-line factory.
"We'll get the part" hides 6-week lead times and 40% mark-ups.
Encrypted VPN into your line. Named engineer on-call rota.
This is unusual. Most integrators only support what they sold. Africa has too many orphaned lines whose installer disappeared after year one, leaving the plant with no practical recovery path.
When we take on an unfamiliar line, the first engagement is a line audit, typically 1 to 3 days on site, to baseline condition, find missing documentation, and price the support relationship honestly.
Enquire about your line →Controls status, missing parts, safety issues, recurring faults, operator workarounds, and the documentation gaps making the line hard to support.
A condition baseline, immediate risk list, recommended next actions, and a realistic view of whether the line is worth stabilising, upgrading, or replacing.
| Region | Response time |
|---|---|
| Gauteng | 24 hours by road |
| Rest of SA primary (FS, NW, Mpumalanga) | 24–72 hours road or air |
| SA secondary (KZN, WC, EC, Limpopo, NC) | 72–120 hours air |
| SADC (BW, NA, ZW, ZM, MZ, SZ, LS) | 5–10 working days air |
| Rest of Africa (NG, KE, GH, TZ) | Project quote |
This is usually the point where buyers decide whether they need a one-off intervention, a stabilisation phase, or a longer support relationship that keeps the line serviceable after handover.
Tell us whether the issue is startup instability, repeat stoppages, weak handover, or missing spares planning. We will help you decide whether you need a commissioning intervention, a maintenance contract, or a line audit first.
